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Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, services, or communicate with us. This policy is designed to comply with applicable data protection laws and the requirements of payment processors such as Stripe and PayPal.

By using our website or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following categories of personal data:

  1. a) Information You Provide Directly
    Name
    • Email address
    • Phone number
    • Company name
    • Project or service-related details
    • Payment-related references (we do not store full card details)

This data is collected when you:
• Fill out contact or inquiry forms
• Request a quotation or proposal
• Communicate with us via email, phone, or messaging platforms
• Enter into a service agreement

  1. b) Automatically Collected Information
    IP address
    • Browser type and device information
    • Pages visited and interaction data
    • Approximate location

This data is collected via analytics tools, cookies, and similar technologies.

  1. Data Collection Sources

We collect data through:
• Website forms
• Email and direct communications
• Analytics tools (e.g., Google Analytics)
• Cookies and tracking technologies
• Internal CRM and project management systems
• Payment processors (transaction confirmations only)

  1. Legal Basis for Processing

We process personal data under the following legal bases:
• Consent – when you submit forms or contact us voluntarily
• Contract performance – to deliver agreed services
• Legitimate interest – for business operations, follow-ups, and service improvement
• Legal obligation – to comply with applicable laws and regulations

  1. How We Use Your Data

Your personal data may be used to:
• Respond to inquiries and provide follow-ups
• Deliver and manage services
• Communicate project updates and invoices
• Improve website performance and user experience
• Comply with legal and financial obligations

We do not sell or rent your personal data.

  1. Data Retention & Storage
  • If you contact us or become a client, we retain your data for as long as necessary to provide services and meet legal obligations.
    • If you submit your details but do not engage further, your contact data (email and phone number) will be deleted within 12 months.
    • Data is stored securely using industry-standard technical and organizational measures.
    • Data may be stored on secure servers, cloud platforms, or internal systems with restricted access.
  1. Payment Processing

Payments are processed by third-party providers such as Stripe and PayPal.
• We do not store full credit or debit card details.
• Payment processors handle data according to their own privacy policies and security standards.

  1. Third-Party Data Processors

We may share limited data with trusted third parties strictly for operational purposes, including:
• Payment processors (e.g., Stripe, PayPal)
• Analytics providers (e.g., Google Analytics)
• Hosting and cloud service providers
• CRM, communication, and project management tools

All third parties are required to maintain appropriate data protection standards.

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:
• Analyze website traffic
• Improve user experience
• Understand visitor behavior

You may control or disable cookies through your browser settings. Continued use of the website constitutes consent to our cookie usage.

  1. Your Rights

Depending on your location, you may have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request data portability
• Withdraw consent at any time

Requests can be made by contacting us using the details below.

  1. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and absolute security cannot be guaranteed.

  1. International Data Transfers

Your data may be processed or stored outside your country of residence. We ensure appropriate safeguards are in place when transferring data internationally.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

  1. Contact Information

For privacy-related questions or requests, contact:
Email: Support@infinirank.com
Company Number: 16948227
Country of Incorporation: United Kingdom
Jurisdiction: England and Wales